POLICIES
***POLICIES LAST UPDATED JANUARY 16, 2024***
SCHEDULING --
All sessions are scheduled through your coach via phone by availability, currently we do not have an online booking system
We will work with you and do our best to schedule you in at your desired time; please keep in mind our coaches are professional athletes and full-time coaches and we will not always be able to accommodate your time slot. In the event you are unable to schedule with your coach of choice - feel free to request to work with another coach
We understand that life can get in the way but please make the effort to show up a few minutes early to your session, at times we have back-to-back sessions scheduled and we cannot promise that we can run our sessions over your scheduled hour
If you would like to book a recurring time weekly, we cannot promise that we are able to provide this for you but you may discuss it with your coach and they may be able to schedule you for a recurring time slot
CANCELLATIONS/RESCHEDULING --
If you need to cancel a session, please do so a day out to avoid any cancellation fees -- if you are scheduled for 10am on Wednesday you must cancel your session any time on Tuesday or before to avoid any fees
Rescheduling sessions follows the same guidelines and fees as cancellations - to avoid rescheduling fees do so the day before your session
Everyone receives ONE freebie on their first late cancellation OR no-show, whichever comes first
If you are a no-show to your session or if you try to cancel the day of your scheduled session, you will be subject to pay the full price of the session
We do our best to respect your time and we ask that you do the same for us
If you have had no shows or same day cancellations, the coach may ask you to pay for your session in advance to book your time slot
It is up to the coach's discretion but we will do our best to work with you in the event that you are sick or have an emergency
GROUP SESSIONS --
The prices for group sessions are as follows - the base cost of the private ($60 for adults, or $50 for kids under 18) plus $20 per adult and plus $10 per minor under 18
The price of two adults is $80 per session
The price of three adults is $100 per session
The price of one adult and one minor under 18 is $70 per session
The price of one adult and two minors under 18 is $80 per session
The price of two adults and one minor under 18 is $90 per session
The price of two under 18 minors is $60 per session
The price of three under 18 minors is $70 per session
Intro sessions follow the same price plan with the difference being that the base cost of the intro is $40 regardless of age
We try to limit our small group classes to three and under to make sure that we can provide a certain level of attendance to each student in the session
Group sessions for the first time SPECIAL are calculated as follow: $40+ $10/minor + $20/adult
We will take the lowest possible calculation for the first-time session on a group session
HOUSE CALLS --
We offer personal training at your house if that is something you are interested in. There is an upcharge in accordance with the distance and driving time a coach must invest in getting to your house. Unfortunately, we cannot guarantee that we will be able to accommodate you, but we will do our best to make it work.
The minimum upcharge is $20, the maximum upcharge is $100. This pricing is subjective to the coach's discretion, what they are willing to charge you to make the drive to your house.
We will inform you of the cost before scheduling the appointment.
We typically service house calls within the Albuquerque and Rio Rancho areas; we cannot guarantee that we are able to service every location due to logistics or time constraints.
PAYMENT --
Payment can be collected either prior to or immediately following the session
We accept payments by the following methods: cash, Venmo, CashApp, PayPal
If a session is left unpaid we will not schedule you for the next session until you are squared away
We do not do any payment plans
MONTHLY PLANS --
All monthly plans must be paid for in their entirety up front at the beginning of the month, each monthly plan lasts the duration of 4 full weeks (Mon-Sun) and can start on any Monday
You must use your weekly allotment of sessions each week -- unused sessions/weeks DO NOT carry over, the 2/week plan averages out to $52.50/session and the 3/week plan averages out to $45/session
The monthly plans were created for consistent people who want to see real results, at this price point you are committing to one full month. There are no refunds once you have paid for the monthly package and we are unable to carry over weeks/sessions because of work, travel, or emergencies
Each week's sessions must be scheduled on the weekend, once the schedule is set we cannot guarantee that we will be able to reschedule you if something comes up but we will do our best
We will do our best to get you scheduled at your desired times, if needed or if you so choose -- you can train with multiple coaches
In the event that our coaches will be out of town for competitions we will let you know as early as possible and make sure we get you scheduled with one of our coaches at a time that works best for you
SPARRING AND COMPETITION --
If sparring and/or competition are your goal we would be more than happy to work with you towards your goal, your coaches will inform you of your progress as you are approaching your sparring and competition goals
All athletes are required to wear mouthguards, headgear, 16oz (or bigger) gloves, and groin protectors (for males) when sparring
The coaches will not let you participate in live drilling, sparring, or competition if they do not believe that your skills and conditioning are ready to support the stresses of such events; if this is the road you are choosing to take - we expect you to be running on your own and spending time at the boxing gym on your own multiple times a week
Boxing is a dangerous and sometimes life threatening sport, you assume all liability for any injuries that you may include from any form of dangerous activity which may include sparring or competition
SATISFACTION --
If you are not satisfied with your workouts with our coaches please reach out to us as lionboxingfts@gmail.com and let us know what we can do to make it right
In the event that we do not do our best to make it a great workout for you, we will happily refund your money
SPECIAL EVENTS --
If you have any inquires about doing special events please reach out to us at lionboxingfts@gmail.com
While we cannot promise that we will be able to accommodate you for a special event we are open to the idea
OTHER --
If you are moving out of town or no longer wish to work with us, we will do our best to recommend other gyms and trainer that may fit your style and help you reach your boxing and fitness goals
This service is geared towards personal boxing-centric training, if this is out of your price range we can recommend some local boxing gyms for you to check out
We reserve the right to refuse service to anyone
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